Licences (Personal / Commercial / OEM) are digital and delivered immediately, the download link and key are issued right after checkout. If a licence did not work, or you bought the wrong tier, email us and we will work with you to put it right.
Subscription plans renew automatically at the end of each billing period. You can cancel at any time; access continues until the end of the period you have already paid for. Unused usage quota does not carry over between periods.
To request a refund, cancel a subscription, or ask a billing question, email support@prosechecker.com with the email address you used at checkout and, if you have it, the Creem order reference. We usually reply within 1–2 business days.
See also Terms of Service and Contact.